Reference

ono12 Privacy Policy for Indonesia Accounts

Our Privacy Policy explains what we collect when you open an ono12 account, move between Blackjack and Dragon Hatch, or check wallet status.

Clear data purposesWallet record clarityAccount access controlsPolicy request path
ono12 ono12 Privacy Policy for Indonesia Accounts
POLICY HELP ROUTE

Where To Ask About Your Account Data

A clear support route helps when you need to ask about a Privacy Policy entry, a wallet reference or an account record. Use the support path shown on ono12 and include the account contact details that let us locate your request without sending a full payment credential. We can then point you to the relevant policy section, clarify a status record or explain the next account step.

Team online

Data access request

Ask us to identify the account data connected with your ono12 profile, including verification records, login history or wallet references linked to DANA, OVO, GoPay or QRIS.

Correction request

If your contact detail or account record is wrong, send the requested correction through our support path. We may ask for an account step to confirm that the request is yours.

Wallet status query

For a missing bank transfer, virtual account reference or wallet status, include the receipt code and date. We use those details to check the record without requesting your wallet password.

SECURITY IN PRACTICE

Cookies, Security And Retention At ono12

This Privacy Policy separates essential account operations from optional browsing signals. Our session controls help keep your account attached to the right device, while retention rules keep payment and security records only…

Account details

We use the contact details you submit to create and protect your account, send account-related responses and complete phone verification before access. We do not treat a payment password as ordinary profile data.

Device sessions

When you sign in from a phone or desktop browser, session records can help detect an unusual access pattern. Closing a session or clearing site data may require you to verify the account again.

Cookie controls

Cookies can keep a session working and help us understand basic page use. Your browser settings can remove stored cookies, although deleting them may sign you out or reset account preferences.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references are used to match transaction status. We retain the reference needed for reconciliation, not your wallet login credential.

Retention checks

We review stored account, security and payment records against their stated purpose. When a record is no longer needed for that purpose or an account check, our handling follows the applicable retention requirement.

Change requests

You can ask to access, correct or clarify personal data through the support route. Include your account contact and the specific record so we can verify the request and respond accurately.

Privacy Policy Questions About ono12 Access

These Privacy Policy answers address the account questions you may have before opening an account or returning to the lobby. We focus on the data connected with login, phone verification, cookies and local wallet activity, including QRIS and bank transfer records. Where access or eligibility is discussed, it depends on local law and the details required to protect your account.

The ono12 Privacy Policy covers account details, phone verification, device sessions, cookies, payment references and support requests. It explains why we use each category and how you can ask about a stored record.

Yes. The Privacy Policy covers DANA and QRIS references used to match transaction status with your account. It also applies to OVO, GoPay, bank transfer and virtual account records created during reconciliation.

We may request contact details and phone verification before account access. These steps help connect the right person with the account and protect the session; access depends on local law and your submitted details.

Yes. Send a correction request through our support route and identify the account record that needs changing. We may request an account step to confirm your identity before updating the record.

Our Privacy Policy explains cookies used for session continuity and basic page use. You can remove or restrict cookies in your browser, but doing so may sign you out or reset account preferences.

We keep payment references for the period needed to reconcile a transaction, protect an account or complete a required check. Ask through support if you need the retention reason for a specific record.

Use the policy support route shown on ono12 for access, correction or data-handling questions. Include your account contact and a precise request, while keeping wallet passwords and full credentials out of your message.